AfroDigital operates a 14 Day Risk Free Refund Policy on new web-hosting signups by new customers.
If you are not completely satisfied with your AfroDigital Web Hosting package you have the right to a full refund (excluding any Set Up Fees, SSL Certificates, Dedicated IP Addresses, Domain Name Registration Fees and / or Overages).
To claim your refund, please raise a support ticket within the first 14 days of your contract.
Refunds will be made within 30 days of receipt of your ticket. We issue refunds by the same method of original payment only.
If you have not received your refund after 30 days, or have any other refund related enquiry, please contact our Billing Team. You can email us at any time using firstname.lastname@example.org or you can submit a ticket.
Set Up Fees can only be refunded in the following circumstances: